Hello, please help me with my problem.
For about 3 days my game reports this error, I tried to debug web character, but it did not help.
What should I do?

Image....



.....Trippin

Write your character name,probably your character is banned

It is a figure of my friend who I peered at this game and wanted to try it, the basic equipment and do not understand why he should have banned
Character name: StarejSagvan

Thx Trippin..