acc name:umitbaran
char name :ImExecutioner
last time log in :31,08,2011
date when i lost my items : hi this date 23,08,2011 l did login. today l'm login in game but l dont see my hero sword. my acc name only l know pass. can u help me for my hero sword..
items lost : hero sword

I checked from 20.08 to 31.08 and there is no any log that can confirm your story, at least its NOT server sided problem. Item cannot be recovered!