Today I bought +2 glory earrings from the market before I entered the forgetten temple, then I wanted to put it in the bank, but I could not put it in the bank, when I reset the game, the item disappeared, can you please review and help?

Code:
Lost Items

* Account ID:
* Char name:
* Last log in time:
* Date/time when u lost them:
* Explain how you lost them:
* List of items:
* Are you sharing your Account with someone? :
Yes or No, if Yes, say with who.

account id husam character name was deleted at 17.30 BYZORBA turkey time I didn't have time to buy it from the market and put it in the bank, it disappeared when I reset and entered the game I don't share my account with anyone else no

15.30 at game time forgetten just after temple

Item Restored.

/Closed