If you have problem similar as on image, one of solutions can solved it.
1) download and install https://fpdownload.macromedia.com/pub/s ... on=6,0,0,0
if still dont work go on solution 2
2) open internet explorer and go on page https://get.adobe.com/flashplayer/otherversions/ download adobe flash player for internet explorer
if still dosent work go on solution 3
3) https://helpx.adobe.com/flash-player/kb ... ndows.html